Everything you need to feel confident before you order.
Orders are typically processed within 1β3 business days and delivered within 6β10 business days. You'll receive a tracking number by email as soon as your order ships.
Please contact us within 2 hours of placing your order if you need to make a change or cancellation. After that, your order may already be processing and we can't guarantee that changes can be made.
As soon as your order ships, we'll send your tracking information by email. You can use it at any time to follow your delivery and see the latest updates.
Contact our customer care team with your order number and details of the issue. We'll look into it and help get things sorted as quickly as possible.
If we sent you the wrong item, contact us with your order number and a photo of what you received. We'll make it right.
Use the size guide provided on each product page for the most accurate fit. If you're between sizes or prefer a little more room for layering, we recommend choosing the larger size.
If you prefer a closer fit, choose the smaller size. If you like a little more room or plan to wear thicker layers underneath, choose the larger size.
Absolutely. Our coats and jackets are designed with comfortable everyday layering in mind. If you regularly wear thicker sweaters or knits, consider sizing up for a little extra room.
Our coats are designed to give you the warmth and coverage you want without the stiff, heavy or overly bulky feel of traditional outerwear. Thoughtful shaping and flattering silhouettes help create a comfortable, beautifully put-together look.
Length varies by style. You'll find photos and sizing information on each product page so you can get a clear idea of where your coat is designed to fall.
Our outerwear is designed for cold-weather comfort, with features such as ultra-soft fleece lining, plush sherpa, insulated construction and longer coverage, depending on the style. Check the individual product page for the exact features of the coat you're considering.
Our coats and jackets are designed to deliver cozy warmth without feeling unnecessarily heavy, stiff or restrictive, so they're comfortable for everyday wear.
Yes. Comfort is at the heart of our designsβfrom soft linings and comfortable fits to practical coverage and freedom of movement.
Not every style is constructed the same way. Some feature ultra-soft fleece lining, others use plush sherpa or different insulating materials. The individual product page will always show the specific materials and features of that style.
Care instructions vary depending on the materials used in each style. Always follow the care label inside your garment to help preserve its softness, shape and appearance.
We want you to feel confident ordering from Amoria. If you're not satisfied with your purchase, contact us within the 45-day guarantee period and our customer care team will guide you through the return process.
If the fit isn't right, contact our customer care team within the return period and we'll guide you through your available return options.
We currently don't offer direct exchanges. If you'd like a different size or color, you can return your original item in accordance with our return policy and place a new order for the option you prefer.
Return shipping costs are the customer's responsibility unless your item arrived damaged, defective or incorrect. Full return instructions will be provided once your return request has been approved.
Once your approved return has been received and processed, your refund will be issued to your original payment method. Please allow several additional business days for your bank or card provider to post the funds to your account.
Have a question about your order, sizing or a return? Email us at hello@amoriaofficial.com and our customer care team will be happy to help.
Still have questions? We're here to help!
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