Your questions, answered.

Nothing. Shipping is free on every US order, and every package is tracked.

We prepare and ship your order within 1–3 business days. Once it ships, it usually reaches you in 3–5 business days. We email you the tracking link as soon as it's on its way.

Yes, within 30 minutes of placing it. Email hello@amoriaofficial.com right away with your order number. After that your order ships, and you're still covered by our 45-day money-back guarantee.

No. We ship to addresses in the United States only.

Go to our Track your order page and enter your order number and the email you ordered with. You'll see where your package is and when it should arrive.

Email hello@amoriaofficial.com within 7 days of delivery, with a photo or two. We'll send a free replacement or cover the return shipping.

Check with neighbors and around your door first. Still missing? Email hello@amoriaofficial.com within 7 days of the delivery date, so a claim can be filed with the carrier.

Check the size chart on the product page. All our sizes are US sizes. If you're between two sizes, or you plan to wear a thick layer underneath, size up.

Still unsure? Email hello@amoriaofficial.com with your usual size and the piece you like, and we'll help you choose.

Our knit cardigans have a relaxed, easy fit: roomy, not baggy. There's room to move and layer, without the shapeless look. Each product page lists the fit and length.

You're covered by our 45-day money-back guarantee, counted from the day your order arrives. See how returns work below.

Yes. Our coats and jackets are made with everyday layering in mind. If you often wear a thick sweater underneath, size up for a little extra room.

Our coats are shaped to keep you warm without the stiff, boxy, bulky look of so much outerwear. Each product page shows the fit and length, with photos from several angles.

It depends on the style. Some have a soft fleece lining, others plush sherpa or a quilted, insulated build. Each product page lists exactly what that coat has.

Follow the care label inside the piece. For our knit cardigans: a cold, gentle wash, then lay flat to dry, so they keep their shape and softness.

Email hello@amoriaofficial.com within 45 days of delivery, with your order number and the item you'd like to return. We'll reply with the next steps. Items need to be unworn, unwashed and in their original packaging, and please wait for our OK before sending anything back.

Full details are in our refund policy.

Return shipping is paid by you, unless your item arrived damaged, defective or wrong. Please send your return with tracking. Once it arrives, we refund the full price of the item.

Yes. Our 45-day money-back guarantee covers sale items too.

We don't do direct exchanges. Return the piece for a refund and place a new order for the size or color you'd like, so your new one doesn't have to wait for the return.

5–10 business days after your return arrives and is approved. The money goes back to your original payment method.

Yes, and it's automatic. Mix and match any items: 2 items save 10%, 3 save 15%, 4 save 20%, and 5 or more save 25%. You'll see it in your cart, no code needed.

Email hello@amoriaofficial.com or use our Contact page. A real person reads every message and replies within 24 hours.